Skip to Content
Studio Legenda has a new store. Is something missing? Broken? Let us know!
Use code "HelloWorld" for a 5% discount on your order.

↩️ Returns

We're sad if things are not to your liking, but we also want you to be satisfied. Here you'll find if and how to return your item(s).

Right to withdrawalReturnsWhy do I need to pay for return shipping an item?Contact us firstRequesting a return

Right to withdrawal

This page deals with returns that exceed your 14-day right to withdrawal window. For that, see the EU Withdrawal section of the website.

Returns

You are entitled to a return outside the 14-day right to withdrawal period if, for instance, we made a mistake. For instance: We sent you the wrong thing(s), not enough, too many. It is possible the information on the website was incomplete and you made a decision based on that, only to find out the facts are disappointingly different.

Outside the right to withdrawal period we maintain a 30-day return policy. Returning an item is not free, however. You will have to pay for shipping yourself. 

Why do I need to pay for return shipping an item?

This only applies if we haven’t made a mistake ourselves. Otherwise, we’ll of course cover the cost. Returning an item simply isn’t part of our services. Unfortunately, we’re not a big enough company to be able to offer this free of charge.

Contact us first

It's always a good idea to contact us first before returning an item. That way you can be sure what you are entitled to. You will either get your money back, or a replacement item. 

Requesting a return

To request a return please contact us first. You can do so using the form on our contact page.