If all else fails

Obviously we hope it doesn't come so far that you are so disappointed that you have a serious complaint. We always do our best to provide the best customer service, but sometimes things are out of our hands. We're also people and we deal with many more.

If neither the FAQ, nor the Shipping, Returns, or Withdrawal pages provided any solace. The last thing we always offer is a clear path to our contact page. There you can find our email address to log your complaint with us in black and white.

We encourage you to do so.

We are a European based store and therefor you enjoy many if not all of the EU's consumer protection laws.